Policies

Processing

All items are ready to ship, unless stated otherwise. Please allow 1-3 business days for your order to be dropped at the post office.

Preorder

Items are handmade to order. Please allow at least 14 business days to process and package. Any ready to ship items purchased with preorder items will be shipped together.

Processing time does not include transit time made by USPS. Average delivery dates are 2-5 business days for domestic, and 5-10 business days for international.

Shipping

Orders are shipped via USPS and receive a tracking number by email. Please make sure your email is correct before confirming your order. 

Once packages are dropped off, it is out of my control. Please contact your post office or USPS for more information.

*Please note USPS is still experiencing shipping delays* 

Returns

All sales are final. No refunds or exchanges. 

Should any issues arise, please don't hesitate to email us at contact.econen@gmail.com

We also offer to remake any damaged items free of charge*

*Applicable to any/all preorder items only, must have all materials in order to be remade. Customer is responsible for sending the items after 1 year of purchase date*

*Damaged earrings due to shipping may be remade under certain conditions*